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Matlen Silver

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Matlen Silver Client Services Manager (CSM) reviews

2.4

1% would recommend to a friend

(4 total reviews)

Jim DeSilver

50% approve of CEO

1% positive business outlook

Ratings by category

3.0

Work/Life balance

1.6

Culture & values

1.6

Senior management

1.6

Compensation and benefits

1.6

Career opportunities

1.5

Diversity & inclusion

Ratings by demographic groups

Reviews by job title

4 reviews
1.0
Nov 5, 2024

“Leadership” is a JOKE!!!

Client services manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Benefits are good from healthcare offerings to vacation and days off. However, you will need them due to the level of stress from the toxic environment, the constant favoritism and complete lack of actual leadership experience.

Cons

“Leadership” is a joke, beware you will be working just to support their inflated salaries! It’s a hire a buddy system and pay them a ridiculous amount of money even though they are completely inept of actual skills or experience leading people. As long as you don’t challenge them with actual questions or possibly know more than them…you will be safe! When everyone in a company FEARS their job and not because of performance but if they are “liked” enough to keep it…that’s a problem!

avatar
Matlen Silver Response
1y
Hi. we're very sorry that you had a negative experience with Matlen Silver. We value honesty and integrity, and we appreciate your candid feedback. If you’d like to discuss further, please email us at HR@matlensilver.com and we will coordinate a time to speak directly with you.
2.0
May 24, 2024

Management decides to let go of most people hence the terrible turnover rate!

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

There was an initial for new hires, but not enough when management expects more from us.

Cons

Instead of planning a training program for employees to continuously learn and improve, management decides to let go of most people hence the terrible turnover rate! Not only that, some employees also decide to leave due to managers who have an awful attitude and treats people condescendingly.

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Glassdoor has 206 Matlen Silver reviews submitted anonymously by Matlen Silver employees. Read employee reviews and ratings on Glassdoor to decide if Matlen Silver is right for you.