Matrix Providers reviews

3.4

47% would recommend to a friend

(63 total reviews)
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Bill Rivard, Tricia Brown

48% approve of CEO

47% positive business outlook

Matrix Providers has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matrix Providers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

63 reviews
1.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Close to home and job was consistent

Cons

They will not support you as their employee! They will do whatever the contract manager tells them to do without a valid explanation.

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Matrix Providers Response
1y
Thank you for expressing your concerns. Working with Matrix under our government contracts is not only a rewarding career in serving our military families but yes it is consistent work and normally better schedules than working in the private sector. Matrix works with the facilities in coordinating the needs of the employees. The facility has their requirements and if an employee is not meeting those requirements it is an area Matrix must work through with the employee and the facility. Matrix management try to ensure all facts are known, but if the facility has proof of performance, time and attendance, etc. issues then Matrix must meet contractual obligations and provide staff who meet the requirements. These are the criteria that the contract is built upon. We will take note of your concern and work to ensure communication is improved.
1.0
Jul 17, 2024

Stay Away! Run outta there.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offers remote work for some positions

Cons

Incompetent. Disorder. Non-Compliance. Disrespectful to employees and veterans.

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Matrix Providers Response
1y
Thank you for your feedback. We carry out our mission to serve our military and their families and that is why we are one of the top providers. Matrix provides our employees with the tools needed to complete their duties. Matrix does not have control over the tools our employees use at the government facilities. We believe in treating all with respect and dignity and would like to understand your view. Please feel free to contact hr@matrixproviders.com to discuss further.
3.0
Feb 20, 2024

Good People-Bad Work

Recommend
CEO approval
Business Outlook

Pros

The people were honestly doing the best they could in a bad situation.

Cons

Too many systems that don't communicate causing a lot of un-necessary duplicate input and auditing. So much redundancy that made it impossible to meet deadlines without working 60 hours a week in perpetuity. Expected one person to do the job of two fte with minimal compensation.

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Matrix Providers Response
1y
Matrix appreciates feedback and is pleased to say that we have invested in technology and system feeds with our systems. We are constantly reviewing more efficient systems and processes so we can stay competitive in the market.
Viewing 13 - 15 of 63 Reviews

Glassdoor has 77 Matrix Providers reviews submitted anonymously by Matrix Providers employees. Read employee reviews and ratings on Glassdoor to decide if Matrix Providers is right for you.