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MatrixCare

Part of Resmed

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MatrixCare reviews

3.3

55% would recommend to a friend

(240 total reviews)

Steve Pacicco

67% approve of CEO

53% positive business outlook

MatrixCare has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MatrixCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

240 reviews
3.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Possibility to work remote, Plenty of work

Cons

Lack of Transparency across company

avatar
MatrixCare Response
4y
Thank you for your feedback. We would be happy to schedule some time with you to hear more about your experience with MatrixCare and gain more insight on how we can improve on transparency. Please feel free to reach out to your leader or the People team to further discuss your ideas
1.0
May 24, 2022

Company Culture

Recommend
CEO approval
Business Outlook

Pros

Parent company is attempting to bridge the gap of the old guard and incorporating changes at the executive level.

Cons

Constant frustration and lack of communication across interdepartmental teams. Release of products without going through technical readiness and hence throwing the product issues over the fence to customer facing teams.

avatar
MatrixCare Response
4y
Thank you for your feedback. We would be happy to schedule some time with you to hear more about your experience with MatrixCare and gain more insight on how we can improve. Please feel free to reach out to your leader or the People team to further discuss your ideas.
1.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

None. That's an honest professional answer

Cons

This company is filled with friends who gave jobs to friends. Nepotism is rampant, which means you have people in positions they DO NOT qualify for. Nor do they have the skills or know how to do their jobs. Which means the work load is put on those at the bottom. When questions come up or request assistance you can't be help because of incompetent people. If you dare make a complaint or bring up a concern you will forever be a marked person. As an African American man, this company will do nothing but treat you as such. You are not respected, trusted & worst of all, if you request help from some one who is competent/has the answer, you are then attacked for simply asking competent people. There are so many fragile egos, unprofessional individuals who do petty things everyday. They pass the buck, they complain, demean and basically harass those they don't like by using their friends in the company. This place is a nightmare dumpster fire filled professionalism, incompetence and has a down right vile culture full of nepotism.

avatar
MatrixCare Response
4y
Thank you for taking the time to share your feedback with us. We are sorry your overall experience while working at MatrixCare was not exceptional and we value all of our current and former employees’ feedback, both positive and negative. We would like to discuss your concerns further to better understand how we can improve. Please contact the People team at HRTeam@matrixcare.com to discuss anytime. We wish you the best.
Viewing 70 - 72 of 240 Reviews

Glassdoor has 253 MatrixCare reviews submitted anonymously by MatrixCare employees. Read employee reviews and ratings on Glassdoor to decide if MatrixCare is right for you.