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      MatrixCare

      Part of Resmed

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      MatrixCare reviews

      3.3

      55% would recommend to a friend

      (240 total reviews)

      Steve Pacicco

      67% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      MatrixCare has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MatrixCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      240 reviews
      3.0
      Dec 15, 2019

      Stagnating Environment and Poor Management

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and nice people to work with for the most part. People who are with the company for years are very set in their ways.

      Cons

      People get pigeon-holed in positions and have no opportunity to move to a different team to gain new skills. Most development work is done by an offshore team. Limited opportunity to learn any skills that are current in 2019. Plenty of opportunities to work with technology from 2012. Managers without management skills rise to the position based on their technical knowledge. If you are not one of the favorites then you don't get any good work. Career goals and aspirations never discussed at a review. The manager was disrespectful of the employee's desire to move forward in their career. Employees should be overjoyed to work with ancient technologies. CEO uses hunting and sports references at every company meeting to get sales goals out to the employees. While amusing, it's rather unprofessional.

      avatar
      MatrixCare Response
      6y
      Thank you for the feedback. There is a new and strong emphasis on treating colleagues with respect starting with mandatory, company-wide training on healthy workplaces in December followed by accountability and action. In addition, colleagues now have access to an ethics hotline which is visibly posted in every office and provided through digital messaging. We are proud of our colleagues in India who are equally dedicated to building quality solutions and advancing our technical platforms. There is no limit on future work for R&D teams. Our clients need better solutions all the time. Please consider talking to your manager or Human Resources at any time for your individual questions or concerns.
      4.0
      Oct 31, 2019

      Great Company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really like my boss

      Cons

      Sometimes it is difficult to get answers from internal support staff (implementation, project management, support, etc.)

      avatar
      MatrixCare Response
      6y
      Thank you for the feedback. We are continuously analyzing internal processes, identifying better processes and testing these for smoother and better outcomes. Please discuss your observations with your manager in your 1:1 or team meetings.
      Viewing 76 - 78 of 240 Reviews
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      ReviewsMatrixCare reviews

      Glassdoor has 253 MatrixCare reviews submitted anonymously by MatrixCare employees. Read employee reviews and ratings on Glassdoor to decide if MatrixCare is right for you.