Maximus reviews

When I first started with Maximus as a career coach collaboration and serving the clients was held as a important. As the project ramped up each case manager exprienced changes in policy and procedure that made day to day work impossible to do. Interaction with clients became less about helping them and more about triplicate documentation. They promise relief but as time passed the more policy and procedure changed. Management stopped appreciating the hard work that career coaches where doing and more about mirco management. As Maximus struggled meeting contractor expectations the more work load was placed on the career coaches instead of 70 cases a month i left with 389. Management didnt provide solutions or listened as far as problems with in processes or when career coaches exprienced difficultly in managing that many cases. It was basically this what it is and sorry but the requirements are going to change again. I simply couldnt keep up. I went from a top employee to the unemployment line due to the sheer amount of work. maximus does not care abouts employees or really the clients they serve. They only care about the bottom line. You are nothing but a cogg in the wheel

The quality of experience vastly depends on what project and department you work in. Leadership is disjointed and often biased. Many departments like HR are desperately understaffed and do not have the resources they need to address the scope of problems within all of the projects. Salaries are also extremely uneven and the hardest workers are often under-appreciated and paid the least, while those who should be let go are kept on and given a higher salary. Policies enforced unevenly across projects. Those with good intentions who wish to address all of the inconsistencies in policies, rumors of favoritism, and complaints of unfair work environments, are at high risk of burn out as they are going up against an entire line of management set in their ways.