Is Maximus a good company to work for?

Maximus has an overall rating of 3.1 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 514 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 236 reviews)); "remote work from home position" ((in 229 reviews)); "Good work/life balance is good" ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 161 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 152 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 70 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Sep 17, 2015

Inventory Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full benefits, quarterly bonus, coworkers and bosses are nice, sick and vacation, opportunities to move up the ladder

Cons

Ok pay, if work at call center need to log in and out

5.0

Sep 15, 2015

Awesome

Cousnelor

Recommend

CEO approval

Business Outlook

Pros

Great people, great pay, great upper level.

Cons

No movement, you are stuck in your job unless someone gets promoted

2.0

Sep 12, 2015

Growing company but still in its infancy in many respects

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company growth and profitability. Recently acquired an IT DoD Company, Acentia. Great opportunity for junior professionals looking for entry into the work place. Project bonuses for all project level employees.

Cons

Federal sector is growing but is still in its infancy in respect to navigating the federal space and management approach. Great opportunity for junior professionals as that is within the range of salary the company wishes to provide its employees. Not many good opportunities for senior professionals as the pay range at Maximus does not afford seasoned senior experienced professionals for their projects. Shared Services model is difficult at times for them to execute due to company growth and demand from individual projects to address project specific needs at critical junctures. Federal PMO focus is implementation of new project delivery and does a poor job of standing up new projects as many of the project managers are inexperienced and junior although some have PMP certification. No reach back or support from Federal PMO to the projects on standardization and implemention of Federal standards after project start up implemented. Projects are working in silos.

Viewing 4855 - 4857 of 5,267 Reviews

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Maximus reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Inventory Analyst

Awesome

Growing company but still in its infancy in many respects

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