Is Maximus a good company to work for?

Maximus has an overall rating of 3.1 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 514 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 236 reviews)); "remote work from home position" ((in 229 reviews)); "Good work/life balance is good" ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 161 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 152 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 70 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Aug 18, 2015

MAXIMUS

Business development/operations

Recommend

CEO approval

Business Outlook

Pros

High-growth company, opportunities for exposure to executive leadership, interesting to see the intersection of policy and the real world. Most positions require helping others in some way.

Cons

C-suite is the definition of 'old boys club' - white, male, grey hair across the board (current leadership has done a great job shepherding the company through strong growth, however). No clear org structure and thus very difficult to advance past a certain level in the company, even though more executive-level personnel due to company's growth. No real attempt to develop bench organically. Sometimes it seems HR policies are intentionally left murky to make it hard for personnel to have full information available to them.

3.0

Aug 17, 2015

Eligibility Specialist I

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of room for growth within the company. Laid back environment. Great co-workers and supervisors.

Cons

Everything is timed by the second. Lots of micromanaging.

2.0

Aug 17, 2015

Ugh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not so hot - not so pleasant - The pay was OK. The atmosphere awful.

Cons

Short lunch, no time off, lockers, headsets, call center. telephone. telephone telephone

Viewing 4885 - 4887 of 5,267 Reviews

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Jobs at Maximus

Junior Cost Analyst (Remote - OH)

Customer Service Representative (Remote - Rochester, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Customer Service Representative (Remote - Albany, NY)

Tier 1 Call Center Agent

Maximus

Maximus reviews

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MAXIMUS

Eligibility Specialist I

Ugh

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