Pros
Decent benefits. Included: Medical-Kaiser. Dental-VA Delta Dental (very limited in California who accepts that). Vision-VSP (great program). Also had limited attorney Insurance(very limited), Flex Card option up to $2500/year, 401K plan (not optimal for an hourly wage employee- would have been nicer to have a buy-in program), optional add-in insurances like Metro car and life automatic payments-not optimal,outside insurances were cheaper.
Cons
Force you to move your desk to different buildings or different sides to the buildings every few months. You may or may not have a phone at your desk. You may be forced to work at a table attached to a wall with 8 other people- two columns of 8 employees in the room and 20 rows. Extreme health issues, no proper ventilation, constant problems with the air conditioner turning on in the winter and not turning on in the summer. Pay is not commensurate equal positions in other privatized industry. Supervisors have no training program in how to handle employees. Supervisors may be given anywhere from 5-25 employees then without warning have a large number added or laid off. Instability and short-sighted "devil may care" attitudes rampant due to sudden lay offs and re-positioning of staff. Training of staff is inconsistent. Some staff may be given a day to learn and then be on Production standards metrics. Other staff may be given two weeks of training and then be retrained. In some programs training is done by a training employee. In other programs training is done by the person who is available-and that may be a temporary employee who has limited experience in training. Scheduling-be prepared every few months for entire departments to change their hours. Inconsistency leaves child-care or family-member care extremely difficult to find. Employees may be forced to work mandatory weekend hours and week day hours with a 1 day notice. Other times may be forced to take earned vacation time because employer does not have enough work to keep you busy. I lost 2 weeks vacation time in one year due to this. Employer will not allow employees to take unearned time off when they are forcing employees to take time off so that their family vacation days are not affected. Supervisors-some supervisors are great. Very professional and accommodating to employees needs. Other supervisors have known problems and will not treat employees well. Race and gender do seem to matter to some supervisors. Older employees and employees with strong ethnic accents are not promoted despite the fact they are not phone call representatives. Advancement-There is no employee guidelines or mentoring process to promotion. Work life balance- terrible. Management announces mandatory overtime for employees and cancellation of vacation days in the summer- then runs out of work. Employees have no sense of work life balance. Just resentment they can't spend time with their kids on planned vacations that already had plane tickets. This is a senior management problem. Turn over- Maximus employs a great deal of temporary employees. They also employ a great deal of temp-to-hires. The employees are discarded with no warning or respect for familial responsibilities. 30 day notices of lay offs do not happen. It is immoral to lay off large numbers of people with competing skills with no notice. This is a CEO mismanagement of projects problem.
