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      Maximus

      Engaged Employer

      Maximus reviews

      3.2

      46% would recommend to a friend

      (5,263 total reviews)

      Bruce Caswell

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.8

      Senior management

      Maximus has an employee rating of 3.2 out of 5 stars, based on 5,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Nov 24, 2014

      Deceitful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedule was the only good thing.

      Cons

      The first negative experience I had with this company was the first time they decided to lie to me. They were ramping up a new call center in Boise, ID and telling people what they wanted to hear to pull them from their current occupations. They told me there would be performance based bonus incentives. There were not. They told about 2000 employees they would have jobs for 36 months. They laid off 1800 of them after 9 months. Even though employees were constantly asking if this was going to happen due to low call volume, they were repeatedly told they would have secure jobs.

      1.0
      Nov 18, 2014

      Senior Counselor

      Senior counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gained extensive experience in the welfare system.

      Cons

      - Management: HORRIBLE! Favoritism is obvious here. You work hard to meet your goals, get promised bonuses and it never happens. You end up with duties that you are not responsible for. You work overtime without receiving pay. - Co-Workers: Most part backstabbers. Some people are decent, but its rare. - Environment: THE WORSE! Lack of security. Clients yelling, cursing and threatening you every time. You will get depressed soon after starting the job. -Pay and Benefits: HORRIBLE. Hard work and pay is relatively lot lower than other B2W industries. This company has the highest turnover rates of any company out there. Also, be careful who you trust because they will accuse you of fraud and find reasons to get rid of you in the blink of an eye.

      2.0
      Nov 10, 2014

      Underutilized, underdeveloped, zero transparency with raise / bonus determination, "hired help".

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid well for what I do. Stable company. Camaraderie among peers. Client complaints are #1 priority. MAXIMUS really cares about the work they do and all customer complaints are immediately acted upon for resolution at the highest level.

      Cons

      No career development. Underutilized. Performance review system is biased, political and irrelevant. Medical plans offered are outrageously costly with limited options. Top heavy management.

      Viewing 5032 - 5034 of 5,263 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,151 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.