Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has been stable over the past 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 511 reviews)); "Great Benefits and Not micro" ((in 293 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 237 reviews)); "Good salary and working from home" ((in 93 reviews)); "Good work/life balance is good" ((in 87 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 160 reviews)); "Poor training and organising schedule" ((in 159 reviews)); "Manager who is the epitome of a bad manager." ((in 102 reviews)); "Poor Upper management + revolving door" ((in 72 reviews)); "The communication is poor and the regard for the people is very low." ((in 49 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,261 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Jan 27, 2014

Rep

Agent

Recommend

CEO approval

Business Outlook

Pros

pay, benefits, nice building, security

Cons

poor management, T-Mobile closed and they have so many of the poor leaders they had before. Training manager, operations managers, supervisors. gossip right and left, favortisim. It's who you know instead of really looking at true talent. The whole leadership team needs to be replaced

1.0

Jan 9, 2014

The worst place ever, especially if you are intelligent, because no one else here is, especially the management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a paycheck twice a month.

Cons

People placed in management positions are selfish and have no people skills. They lie and cheat when they make mistakes and blame it on other people. There are no reviews and no organization. Management is just greedy. They only care about themselves. Do not come here if you have any other options! None of the staff likes it here. All promotions are political.

3.0

Dec 23, 2013

Enjoying the role of helping Government Serve the Public

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Management takes its motto seriously, and takes pride in helping the government serve its people. And, wants to continuously keep improving the level of service. It's in a growth trajectory, and hence have lots of room for career advancement.

Cons

Has room for implementing mature processes, rewarding high performers, sharing best practices and developing shared services to support most or all projects.

Viewing 5140 - 5142 of 5,261 Reviews

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Maximus

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Rep

The worst place ever, especially if you are intelligent, because no one else here is, especially the management.

Enjoying the role of helping Government Serve the Public

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