Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,148 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (99) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 516 reviews)); "Great Benefits and Not micro" ((in 310 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 236 reviews)); "Work from home it is great" ((in 232 reviews)); "Good salary with quarterly bonuses based on work performance and manager review." ((in 98 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 167 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 152 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 74 reviews)); "The communication is poor and the regard for the people is very low." ((in 58 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,260 total reviews)

Bruce Caswell

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Jan 29, 2020

Was excellent, has changed since buy-out

Senior programmer analyst

Recommend

CEO approval

Business Outlook

Pros

In the early years, I learned a lot as a developer, had great opportunities. Used to have a family atmosphere - company and personal milestones were celebrated. Still had a few perks before I left.

Cons

Has become increasingly rigid and profit-driven since being bought out by MAXIMUS and retirement of original partners. New managers are less pleasant to work for.

3.0

Jan 2, 2020

Relaxed

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, good first place to work and get the hang of the IT world.

Cons

Not as fast paced as I would like it to be.

3.0

Dec 10, 2019

Your Job Title May Not Match Your Job Functions

Developer

Recommend

CEO approval

Business Outlook

Pros

Mostly friendly work environment and flexible work hours. You may be able to work from home instead of commuting to the office daily but need permission.

Cons

Your may not be doing what you're hired for. For example, you may be hired as a Developer. However, instead of writing software or programs, most of your job functions may be providing technical or user support. You may also be taken advantage of if you're a term employee.

Viewing 5224 - 5226 of 5,260 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

TP

4.3★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Jobs at Maximus

Junior Security Engineer

Customer Service Rep II (Remote)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Maximus

Maximus reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Was excellent, has changed since buy-out

Relaxed

Your Job Title May Not Match Your Job Functions

Top companies for "Compensation and Benefits" near you

Jobs at Maximus

Maximus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Maximus reviews FAQs

Jobs at Maximus