Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,146 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (99) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (42) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 514 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 305 reviews)); "Work from home was good" ((in 239 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 239 reviews)); "Good salary with quarterly bonuses based on work performance and manager review." ((in 88 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 155 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 151 reviews)); "Manager who is the epitome of a bad manager." ((in 102 reviews)); "Poor Upper management + revolving door" ((in 67 reviews)); "The communication is poor and the regard for the people is very low." ((in 56 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,258 total reviews)

Bruce Caswell

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Feb 10, 2011

Awful, very disorganized and almost abusive at times

Appeals officer

Recommend

CEO approval

Business Outlook

Pros

co workers were great, we were al lin the same boat. The pay was average for the level and type of work we were doing.

Cons

Long hours with no appreaciation, They were completely disorganized. They had no real clue how to treat or manage people effectively.

3.0

Feb 9, 2011

Unorganized!!!

Applications support

Recommend

CEO approval

Business Outlook

Pros

Easy. Decent start pay. Decent benefits. Good schedules for people who want to go to school. Options for non call center environment.

Cons

Unorganized. Managers play favorites. Bonuses are a joke. Inflexible schedules, part time positions are akward hours and it's hard to work with school schedule. It's very difficult to get time off. Vacation has to be earned with every paycheck and you can't request a week off for vacation unless you already have the time, it's very difficult to do.

3.0

Jan 18, 2011

Melting pot of cultures, hindered by low pay and no room for growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People of various cultural backgrounds working together, management tries to accomodate needs of employees in regards to education or personal time off. Friendly employees who generally share in good rapport with one another.

Cons

Low pay for industry standards. Can be extremely stressful due to the requirements of the job. Very little opportunity for vertical career mobility. Very low raises awarded after each year in the job.

Viewing 5236 - 5238 of 5,258 Reviews

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Jobs at Maximus

Junior Security Engineer

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Maximus

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Awful, very disorganized and almost abusive at times

Unorganized!!!

Melting pot of cultures, hindered by low pay and no room for growth

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