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      Maximus

      Engaged Employer

      Maximus reviews

      3.2

      46% would recommend to a friend

      (5,261 total reviews)

      Bruce Caswell

      60% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Feb 18, 2026

      Maximus is awful!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      A paycheck is the only pro I can think of.

      Cons

      Treated like a prisoner. Management is clueless. If they “ like you” or you party with them, they let you get away with anything. Otherwise you are micromanaged and deal with rude and obnoxious and stupid people on back to back calls all day.

      3.0
      Feb 17, 2026

      It has its pros and cons

      Css-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      -you have the option to work from home or an office or hybrid work Working with the New York State health system has been a mixed experience. On the plus side, the mission of helping New Yorkers and being part of public health work is deeply meaningful. The job offers strong job security, a stable benefit package including pension and health insurance, and generally decent work-life balance when the workload allows. Some teams are very supportive, flexible, and respectful of time off. Overall, this can be a solid place to work for someone who values stability and public service, but it’s not without challenges and will depend a lot on the department culture you encounter.

      Cons

      - you need an accommodation for extra breaks and bathroom breaks -The bureaucracy and rigid processes can make day-to-day work feel slow or frustrating, and experiences can vary widely depending on your specific unit or supervisor. Honestly, just get what you need to get from here and move forward 👍

      Viewing 82 - 84 of 5,261 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,149 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.