Maximus reviews

3.2

46% would recommend to a friend

(5,261 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Aug 7, 2017

unfair

Recommend
CEO approval
Business Outlook

Pros

no pros at this postion

Cons

Call ratios are ridiculous. If you are in the bilingual cue you must stay in the bilingual position throughout your career with maxinus So you must be promoted as bilingual or you don't move on. The managers are condicending when they have a conversation with you. The changes to processes and procedures are constant and considering the call volume time is not provided to review the changes.

1.0
Jul 17, 2017

General Clerk

Recommend
CEO approval
Business Outlook

Pros

You have absolutely nothing to do, you can sit there and listen to books. You learn about medical terminology and how devastating health insurance is.

Cons

Management is very unprofessional, they want you to sit and study the same thing for an eight hour shift because they have no work for you. They blame you for screw ups when they have no idea how to do anything themselves. They want you to not talk to anyone and just stare at a screen, unfortunately listening to an iPod with music/books doesn't last long. I did have movies on it too but they would yell at me for watching movies... Like there's a difference? It was overall the worst job and they wanted me to feel lucky I had it because they gave me two cups and paid me 18$ an hour but with health insurance it was actually 13.28$. I just thought the place needed a clean house. Fire every manager and replace them with people who know how to manage. Not people who know someone to get into the job. Oh and if you were five minutes late once you get into trouble god help you if you were sick and needed to call off. (Even though I heard you can skip for a week and they wouldn't fire you if they liked you).

1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

-Decent pay -Decent experience - both job experience and people experience -Good location

Cons

-Extremely stressful environment/quick burnout of staff -No work/life balance -Inappropriate/unethical treatment of staff - verbal abuse/hostile treatment of staff & coworkers is not prevented or stopped -Favorite workers are protected no matter how terribly they treat others -Management is power hungry - will throw you under the bus if it benefits them -No top-cover from management -Mentally and emotionally draining

Viewing 124 - 126 of 5,261 Reviews

Glassdoor has 6,149 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.