Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,150 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 514 reviews)); "Great Benefits and Not micro" ((in 303 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 240 reviews)); "remote work from home position" ((in 226 reviews)); "Good salary and working from home" ((in 97 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 157 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 150 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 75 reviews)); "The communication is poor and the regard for the people is very low." ((in 56 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,262 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 10, 2019

There's no reason to join this company, unless you can't find a job anywhere else

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good work experience, nothing else

Cons

Pay, Benefits, Poor Company Culture, Substandard Equipment

2.0

May 28, 2019

They treat hourly employees like you are a worker at a call center

Reviewer

Recommend

CEO approval

Business Outlook

Pros

The office is physically pleasant. Many of the first level supervisors are rather good. Some of the work can be interesting.

Cons

Few paid days off, too much mandatory overtime, not enough federal holidays off. Management acts like its main objective is to compel worker to stay at their desk as long as they can and produce maximum numbers. The higher up in the corporation, the worse it gets. This place is turning me into a socialist.

2.0

Nov 24, 2018

No Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I truly believe in what the project is doing for our community. Most of the people who work there are great.

Cons

HORRIBLE insurance for employees - it's expensive, high deductible and barely covers anything. The people running the project are not as knowledgeable as they want people to believe. They are not open with anything going on in the company - as if believing that if information is shared then power will be lost. If you are not part of the original "EC" crowd, then forget being any hopes of being promoted very highly. There is zero confidentiality, zero respect, and zero ethical behavior -- and combined it has created an extremely toxic environment that encourages morally questionably people.

Viewing 196 - 198 of 5,262 Reviews

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Jobs at Maximus

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Communications Coordinator

Regulatory/Official Reports Writer

HR Coordinator - Accommodations and Leave Operations (Onsite - Crown Point, IN or West Lafayette, IN)

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Maximus

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Ratings by category

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There's no reason to join this company, unless you can't find a job anywhere else

They treat hourly employees like you are a worker at a call center

No Future

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