McKesson Customer Service (CSR) reviews

3.4

69% would recommend to a friend

(223 total reviews)
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Brian Tyler

80% approve of CEO

60% positive business outlook

Customer Service (CSR) employees have rated McKesson with 3.4 out of 5 stars, based on 223 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. McKesson is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

223 reviews
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good management, solid customer base

Cons

commodities with margin erosion dirivng prices down

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McKesson Response
3w
Thank you for your feedback. How we work is just as important as the work we do. Hearing feedback from new and different points of view is helpful as we review our processes.
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Glassdoor has 6,650 McKesson reviews submitted anonymously by McKesson employees. Read employee reviews and ratings on Glassdoor to decide if McKesson is right for you.