McMaster-Carr reviews

2.8

29% would recommend to a friend

(1,366 total reviews)

Jay Delaney

30% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.8 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 24% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-High salary for the level of work you’re doing -Excellent of profit sharing benefits -Free healthcare - 100% tuition reimbursement with zero commitment to the company. This is by far the best benefit at the company, and I’m always amazed when people don’t take advantage of it. I’ve seen reviews implying McMaster is discriminatory. Perhaps it was local to my branch, but I actually saw the opposite - there were multiple unqualified people who were in key positions for totally demographic, non-talent related reasons. I wouldn’t say the firm practices reverse discrimination by any means, but it is unfair to say that being a minority at McMaster is a disadvantage.

Cons

Its hard to tell someone not to work at McMaster given the incentives, but you need to think about how a place with such generous benefits and good work/life balance has so many consistently bad reviews from staff and management alike. The key issue at the firm is the lack of talent development for management. Not all members of management are bad, and I definitely had a lot of talented and driven peers. But I also had some awful peers and managers who were unjustifiably confident, lacked perspective, or were objectively incompetent. Most (but not all) managers are straight from college, and they take cues from senior leadership, who generally entered the firm the same way, causing a loop that allows impressionable supervisors to inherit bad behaviors. I believe managers with previous experience are generally viewed with skepticism by senior management, who have little to no experience at other firms and are uncomfortable when challenged with new perspectives or ideas. Management at McMaster is largely style over substance and performance at the firm is a poor predictor of how you’ll do elsewhere. This inability to recognize and leverage talent is why you see people who leave the firm end up succeeding at Big 4 firms and Fortune 500 companies, regardless if they were fired or if they made a concerted effort to leave. For management specifically, the work you're doing at McMaster isn't interesting or scalable to other companies or industries. You will feel at a disadvantage or underexposed when dealing with peers in other industries, regardless of your compensation or academic background. Being a private company, McMaster develops everything internally, and this impacts exit opportunities. Even supply chain and logistics companies will expect you to have technical or process-based skills McMaster won't provide. Senior managers at the firm aren't connected anywhere else and very few people you work with end up being good resources down the road. If you are not in management, you won’t gain any marketable skills and you’ll be treated like a child. Promotion is unbelievably rare and few people make a career here. You really need to ask yourself if an extra $10-15k a year is worth the opportunity cost of spending years with zero professional growth with a highly significant chance of being fired. In my opinion, you’re better off trying to get into a functional organization that may pay less initially, but has upward mobility, name recognition, and lets you develop an actual skill set.

1.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay, bonus, and retirement and health benefits. They have good people here but it’s hard to find them and even harder to work for them.

Cons

Almost all the bad reviews on here are true. The positive reviews are either individuals with nothing to compare their experience to (hired directly out of school) or current managers, regionals, and directors trying to boost the companies rating. It’s not a dynamic company and it’s very inwardly focused. Culture, Managers, and Systems are all bad. The management development program is glorified by the allure of becoming an expert in different areas of the company. Wrong. You become a expert at McMaster systems which are all built in house and absolutely horrible to work with. The biggest problem is that the company give you little to no transferable skills to take to a job outside of McMaster-Carr. No matter what they tell you, 90% of management moves within the company are completely random and determined by the wizard of oz (no one knows!). Think long and hard before you work here. One more note on the Management Development program and hires: individuals with the title Management Development or “MD” are treated gold and everyone else has a small chance to be a “Supervisor” for life with little chance of upward mobility. PRO TIP: in your interview ask the average tenor of the supervisor position. This is first position you’d be considered as “Management” but really you just track time and do busy work.

4.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are second to none. Tuition Reimbursement, Profit Sharing, Premiums on Health, Vision, and Dental are paid, Gym Membership assistance, Day Care Assistance, First Time Homebuyer Assistance, Corporate Discounts etc. The job stays in the work place, you do not take it home with you. Paid time off, Holidays off with pay. Initial salary is higher than other places in the market

Cons

You cannot be promoted above a low level supervisor. All Mid-Level positions and above are recruited from Ivy League Schools and brought in specifically for management positions. Lateral Movement only and no pay increases for these "promotions" If you do not have children, you work the least desirable shift times and get trumped on first picks of vacation days. Your departmental management team will change frequently and so does the job expectation. If the company wants to "promote" you or move you to a new department, you do not have a say, go to the new position or leave. The computer system they run on was built in the 1980's so it is a DOS system and you must remember hundreds of 4 letter commands. Errors are subjective based on who is grading your work.

Viewing 889 - 891 of 1,366 Reviews

Glassdoor has 1,404 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.