McMaster-Carr reviews

2.7

28% would recommend to a friend

(1,363 total reviews)

Jay Delaney

31% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.7 out of 5 stars, based on 1,363 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jan 15, 2015

Great benefit and people, interesting culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits and work life balance

Cons

location - it is too far removed from where people want to live

2.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

benefits package = platinum pay = gold co-workers = silver work environment = copper

Cons

This company is a revolving door with constant changes and unrealistic expectations. I can't speak for every department, but beware..."Operations Specialist" is just a fancy way of customer service/data entry/grunt work! I don't care how they spin it, the work is extremely boring and the evaluations do not reflect the quality of your work. Furthermore, you'll most likely be reviewed by someone who has never done your job and started working with the company after you were hired--which is kinda backwards considering McMaster-Carr prides itself on its century old history of being built from the ground up, but maybe 2% of their managers and supervisors start at an entry-level position.

5.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked for McMaster-Carr for 3 years now. I started as a business operations specialist in the phone contact center, and then moved departments to Sales Operations/Order Support. McMaster is a great company to work for. I love the standard 40 hours a week and no work at home philosophy. The work life balance is important to me after working in retail for several years. I also think the company hires a lot of smart people which keeps the company running and making decisions with how to evolve our business. They have outstanding benefits including fully paid health care for you and your spouse, cash profit sharing which can come out to several extra months salary, and a very generous retirement fund that they contribute to without requiring you to match. Apart from the benefits, McMaster-Carr provides an environment for you to learn and grow. One thing to note is that employees tend to move laterally across departments. Unless you are hired into the management track, you should expect to do good work and even move departments over time, but vertical promotions are limited. I've really enjoyed moving to a new department as its helped me to learn another angle of the business. If you want a stable company that actually demonstrates they care for you in the benefits it provides, rather than rhetoric from managers making empty promises, then come work here. I've noticed several negative reviews on this website and I suspect many of them are from ex-employee who were let go or were not a good fit. You are expected to perform here, so you can't expect to keep your job forever if you're not willing to put in the work.

Cons

The largest con for me was the limited opportunities for promotion. Work across most department is dictated by the demands of our customers and therefore you have to be able to handle a high volume of customer interactions/transactions per day.

Viewing 1114 - 1116 of 1,363 Reviews

Glassdoor has 1,401 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.