In my experience, most things about this company were untrustworthy, and the culture is abhorrent. Unless you crave an evil work environment and like being misled, don't work here.
Micromanagement, constantly changing directions, lack of clear policy, rapid turnover, generally rude and sometimes inappropriate communication, and a culture of false urgency are things you can look forward to here.
Starting from how the recruiters described the opportunity -- there isn't actually much "work-life balance" here. They use that term to encompass the fact that they pay what appears to be a high salary and cover benefits. However, given the micromanagement, frequently changing direction, and high turnover, employees (and especially management) are often volunTOLD to work extra hours. In my experience, after considering the many 60+ hour weeks I worked, the pay was not actually competitive because I was basically working 1.5 jobs and spending 2-3 extra hours commuting. Many leaders feel entitled to their employees' free time because of the high salaries.
Management here has very limited leadership expertise as it's a family company in which the final say goes with the owners, and the majority of company leadership have not had meaningful work experiences outside of McMaster-Carr. Many were hired as undergraduates or very early in their careers, so they think the inappropriate and untrustworthy behavior is normal--even aspirational in some cases. If you try to change it, you may find yourself on the chopping block next.
The longer you stay here, the harder it is to find a new job because the responsibilities are constantly changing, and individuals are often moved to new roles and teams.
