McMaster-Carr reviews

2.6

24% would recommend to a friend

(1,354 total reviews)

Jay Delaney

30% approve of CEO

42% positive business outlook

McMaster-Carr has an employee rating of 2.6 out of 5 stars, based on 1,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 30% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Like every other review here, I would agree that the salary and benefits are the best thing about McMaster-Carr. The salary is decent, the health plan is 100% paid for by the company, and the annual bonus is usually 3-5 times your monthly salary. Quick note: although they offer you a "salary," you're actually an hourly employee. Some might view this as a pro because you'll get paid 1.5 times your hourly rate if you work overtime.

Cons

There are literally too many negatives for one review. You will be trained for 1 month to become just a little familiar with their processes and systems (which are all made in-house, so no skills can carry over if you change jobs), but you will be expected to meet their metrics of near 0 mistakes on your first day all the way up until your last. The training is a cursory overview, and not nearly as in-depth as it should be to be successful and meet their metric. Many people fail because the training is inadequate and the DOS based system is complex; nobody who worked here was a slacker. I had multiple managers, and all were annoyed when I asked questions or sought help. If you fail to meet their metric, you will be pulled aside by management and told that your job is in serious jeopardy and that you must pull it together. They won't, however, offer you any additional resources or plans to help you learn why you're failing. They literally think it's easier to fire and hire than to spend time training their current workforce. A lot of the employees have been around for 15-20 years and stay for the benefits; most the of younger employees stay 1-3 years and then leave because the environment is so toxic. I can't imagine what they're turnover rate will be once the older folks retire and McMaster-Carr is forced to rely on younger recruits. If you approach HR and voice your concerns that want to learn and need more resources, they'll refer you to your manager. It's a circle that ends with you gone, either willingly or by being let go. If you're not a kiss-up, don't even bother applying. Favoritism is rampant here, and management is essentially a clique that excludes all other employees (they seriously act like high school kids; it's beyond unprofessional, it's weird.) There are strange rules about everything but no explanation; up until recently, you couldn't even have any drink except water at your desk and no personal effects were to be present (when management from Chicago comes, you'll still be told to put all "unnecessary effects" in your drawer; for me, this meant a jar of pens and a picture of my family.) You will never advance in the company. Management positions go to Management Trainees, people from Ivy League school who have no clue what they're doing. There is no future at this company if you want to grow; you will literally perform data entry your whole "career."

1.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

For recent college grads who lack experience, or experienced workers who want very little mental stimulation...the pay may be worth if.

Cons

Disappointing to see the fake reviews adding any points to their score as no meaningful changes have taken place after the bloodbath last year. Please look at any of the more accurate and realistic reviews posted here or jump on over to reddit. Long story short, toxic culture... will not be changing. No innovation and it is a race to the bottom to get rid of whatever considerations that were in place (that previously existed in part to protect the well-being of workers) following the likes of amazon and other giants ... same games and gaslighting expect more benefits to continue dropping off as well as the years go by. The overall forecast of this company is not looking good for the employees based on the downward trend of negative changes taking place here. Changing around the distribution n of profit sharing does not change this fact either..

2.0
Oct 15, 2018

Know what you're getting into

Recommend
CEO approval
Business Outlook

Pros

- Great pay and benefits. - Some great coworkers. - Learn a lot.

Cons

- Very top heavy org. Doesn't really matter what you think or how good an idea is, if the higher ups don't like it (even if the reason is absolutely ridiculous, which it probably is), its dead in the water. - Favoritism. Hard work will only go so far, and there are people who are promoted that are simply not as good as others. The main way to get promoted is to be liked. If you are not liked by the right people, you might as well leave, even if your work has been stellar. - McMaster moves at the pace of a snail. They like to say they want to be sure, and I get it, measure twice cut once. But for McM, its really more like measure a million times and then call 56738 meetings to review the measurements, then get feedback from 6493720 people on the measurements and the meetings and then find 9472 scissors, review those in another 75973 meetings and then finally cut years later, when the change will have an impact that is nothing like the impact you first measured years ago. This type of movement in the organization creates a lot of hard work with nothing to show for it about 90% of the time and I found that to be reprehensible as a hard worker. This was the primary reason why I left. - The entitlement and overall demanding demeanor of some of the employees could suffocate you. Some people are just the worst here, and its worse here than other places because there's a weird sense of pride in working at McMaster (despite having done nothing new of note in the last 15 years). It is absolutely awful, and the second reason I left.

Viewing 19 - 21 of 1,354 Reviews

Glassdoor has 1,392 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.