Well, it goes without saying that nobody ever likes the politics or what happens behind closed doors of upper management, right? I have to admit that it's because of the management that I decided to leave. But putting my personal case aside I will say this. A majority of the managers and upper management are very experienced, support their reps and believe in helping you achieve personal success. I can only speak on the advertising side of things. Editorial might be a different story.
This is partially negative. I had the pleasure of working for some very great managers at one point. I am forever thankful to them as I wouldn't be the successful rep I am today without their support, trust, vision and guidance. They never stopped believing in me and they forced me to never stop believing in myself. And I haven’t. "Just jump, and the net will appear."
So yes, there are a handful of managers of high caliber there if you’re lucky to get on the right team. The company was just no longer a good fit for me nor could a follow along with all of their methodologies. You just have to follow your heart. Overall, I'd rate management as being spectacular.
Another downside to working at the San Jose paper was constantly living in fear of losing your job. Let me explain. The paper in San Jose is a well respected company to work for, however, over the past couple of years it has been struggling to keep up with competitive powerhouses such as Google, Yahoo, Craigslist and the SF Chronicle.
During the past few years there have been several layoffs and certain departments have had to either be relocated to other cities or moved overseas to save costs. There have already been two layoffs in 2008. This isn't confidential information. It's public. It's been in the paper. I once had cream of the crop benefits up until 2007 when our benefits were drastically cut. And employees who had accrued 5 weeks of vacation from the prior year went to zero on Jan 1st of 2008 so I heard. Before employees could take that time off anytime they needed to during a given year because they earned it the year before. So they didn't lose 5wks, but to explain it a little further it goes back to zero every January 1st and then you earn it back gradually throughout the year.
It's sad to see not just the Mercury News, but all MediaNews newspapers struggle in this digital age. Regardless of what's happening in the print industry now and despite their continued efforts to compete online, I'm glad to see the company not giving up or stop believing that they can still remain successful in such a competitive media market. I just wish it wasn't at the cost of losing valuable employees. Regardless, I am grateful to have worked at the San Jose Mercury News. I left on good terms and gained a tremendous amount of sales knowledge.