Pros
Great for getting into the industry if you have no previous experience. The training program is nice and does prepare you well for the job. The Cincinnati office if beautiful with spacious cubicles, free lunch ( usually just a salad bar), onsite gym and free workout classes. Younger demographic for new hire CRAs which makes forming friendships with coworkers a lot easier. Overall I would recommend this to someone trying to break into the industry, but if you have 3+ years of experience I would look somewhere else.
Cons
Can be very "clicky" especially with CRA managers and upper management. Many promotions/opportunities were given to less qualified Employees because they weren't BFF with their manager. The work load and travel can be overwhelming. There are CRAs who are working 70+ hours a week and fell like they are drowning while lots of CRAs sit in office without much to do. There needs to be more attention to work distribution and not just saying to the overworked CRA "there are highs and lows and this is just a high so deal with it." This is not just the CRA manager's way of thinking, even the CEO responded in a similar way to a CRA saying how she traveled on Sunday's and didn't get home till after midnight on Friday, he essentially said "that's the job so if you don't like it quit!" Ha great way to respond to your employees legitimate concerns. The company will continue to lose great CRAs due to the workload if nothing changes. Starting salary for a CRA is well below standard but once you get to 1.5-2year with the company you will earn closer to that standard.
