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Member Solutions

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Member Solutions reviews

2.9

58% would recommend to a friend

(20 total reviews)
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Steve Pinado

81% approve of CEO

51% positive business outlook

Ratings by category

3.5

Work/Life balance

3.3

Culture & values

3.3

Diversity & inclusion

3.2

Senior management

2.9

Career opportunities

2.7

Compensation and benefits

Member Solutions has an employee rating of 2.9 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Member Solutions employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
4.0
Nov 16, 2014

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- you get your own roomy cubicle - there's a gym ($10/month & cafe (over-priced) in the office space - the manager and the two supervisors are "cool" ... 2 out of 3 are great all of the time - the people that work there are pretty okay - room to grow from within --- we get weekly emails of ALL the openings within the company and how to apply - the manager is really easy to talk to - BENEFITS & PTO!

Cons

- it can get a little loud and a bit hectic - not enough close parking available unless you get there early - breaks feel like they last 5 mins - we have software that sucks but our team has been trying very hard to make it easier to use - customers/clients do get upset and feel like it is YOUR fault even though it's not - it's really hard not to let at least one call get to you especially if you normally don't get them - people come and go which sucks a little bt

1.0
Oct 19, 2013

You may as well go to work in a russian submarine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office with 50+ people , not a single window (yes). The IT team is about 10 people, mostly Russians . almost none of them have been here more than a year, because of the rapid turnover. The IT manager's (Gary) vocabulary consists of "Who is on the radar?!" , "The ship is sinking" , "Stay on board" ... Basically his job is to cover his own incompetence by blaming on everything else. The other manager, the only person that knows what is going on there has his own agenda: to secure his job by writing bad performance reviews when you start getting familiar with the system. The company is owned by a Canadian holding and they have no plans to improve anything, only to squeeze as much as possible. After all this is a collection agency.

Cons

People get fired with no warning for weird reason. Even if you accept a job here, don't stop looking. Be proactive

5.0
Jan 23, 2013

A place that cares

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company truly cares about their employees on a personal level. Where else do you have access to the COO or CEO? Everyone works hard. If you don't have a good work ethic, this place isn't for you.

Cons

Because it's a small company, opportunities to advance don't come every day. The good part is that when there is a new opportunity, the company tries to promote from within when possible.

Viewing 13 - 15 of 20 Reviews
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Glassdoor has 21 Member Solutions reviews submitted anonymously by Member Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Member Solutions is right for you.