Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Members 1st?

53% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 21 reviews)); "Great place to work and good benefits" ((in 14 reviews)); "Great values and culture" ((in 7 reviews)); "Loved the job lots of great people to work with" ((in 5 reviews)); "Everyone is great and willing to help out when needed." ((in 4 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 6 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "Much work is expected from Tellers, Cross selling is difficult because they offer no assistance in how to accomplish it." ((in 3 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

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Members 1st

Members 1st reviews

3.5

53% would recommend to a friend

(52 total reviews)

Michael Wilson

58% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

52 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 26, 2026

Good hours and benefits, but pay is stagnant

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Hours, insurance, holiday time off

Cons

Pay is horrible, price of living goes up but if you are at the top of your scale you don’t get raises

3.0

May 13, 2026

Flexible schedule and great benefits, but poor leadership

Business credit analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Cons

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

5.0

Aug 12, 2025

2nd career!

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

Cons

Having to deny members from loans Pushing products and services to members randomly some “cold calling”

Members 1st Response

7mo

Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team

Viewing 1 - 3 of 52 Reviews

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Jobs at Members 1st