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Meraki

Part of Cisco

Engaged Employer

Meraki Network Support Engineer reviews

4.6

99% would recommend to a friend

(59 total reviews)
avatar

Lawrence Huang

99% approve of CEO

99% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.4

Career opportunities

4.3

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Network Support Engineer employees have rated Meraki with 4.6 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Network Support Engineer professionals have an excellent working experience there. Meraki is rated in line with the average (within 1 standard deviation) by Network Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

59 reviews
3.0
May 16, 2018

Serious network engineers: stay away

Network support engineer
Recommend
CEO approval
Business Outlook

Pros

Free equipment Snacks/coffee Video game/pinball room Diverse workplace Relaxed dress code

Cons

Disconnected and indifferent management Heavy workload Widespread responsibilities that have nothing to do with network engineering Lack of autonomy in one's workflow Underwhelming products (from a network engineering perspective) Company will not invest in your professional development (I had to take PTO to take network certification exams, which I had to pay for training with my own money and study on my own time) Pay does not match the cost of living in San Francisco Telecommuting is very uncommon Strange and strict hours (example: you can be expected to work 0600-1500 one day then 2000-2400 the following day) Loud workplace Unclear promotion structure

5.0
Jul 27, 2016

Exciting & Innovative Company With Great Benefits & Help With Career Progression.

Network support engineer
Recommend
CEO approval
Business Outlook

Pros

Pay for all further qualifications (assuming you pass) & all books and such for CCNA, CCNP etc Help & asisstance for advancements in your career. Excellent office with stunning view of London Office includes free food & drink including daily great quality lunch and snacks such as crisps, sweets, cans of coca cola or wide range of coffee Plenty of team bonding exercises such as weekend events or drinks Friendly staff that are all happy to help you Cisco Meraki equipment given to staff so you can setup at home & practice Two week trip to San Francisco for initial training Encouraged to carry on learning and to progress State of the art equipment for all staff such as Laptops (Choice of mac or Windows), standing desks. Staff benefits such as discounts at cinema & shops Each staff member is trusted with respect and given responsibility to make their own choices Senior management are approachable Attractive Wage Company has its own culture which is fresh & trendy. Many interesting people from very different backgrounds

Cons

New company so alot of rules and policies still being ironed out Longer working days than other companies Large teams means getting the managers attention can be more difficult Different departments rarely mix

Viewing 58 - 59 of 59 Reviews
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Meraki reviewsMeraki Network Support Engineer reviews

Glassdoor has 787 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.