Meraki reviews

3.9

68% would recommend to a friend

(125 total reviews)
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Lawrence Huang

73% approve of CEO

59% positive business outlook

Reviews by job title

125 reviews

Reviews about "Compensation"

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4.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

From what many of my peers tell me, I joined at a very great time to be in Support. Call volume is about 4-6 calls per day (half of which are mostly over in 10-20 minutes). Most customers are really nice, I always felt that the training always came in handy when running into the occasional bad egg. Remote work is also great, management also tries their best to help you reach your career goals.

Cons

The way the method of getting a raise is formulated doesn't make sense for most Network Support Engineers to stick around or move to High Touch. Most of support will either move into another department (if they have the right skillset) or leave Meraki to go work at a F500 as a resident network engineer.

5.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay, and some really good benefits - for example, I get paid days off to volunteer in the community, and I work from home with a flexible schedule. Morale in the team I work on is high - people like working here. We're getting stuff done and having fun doing it. I feel empowered to make change if I see it needs to be done. We change our process if it's not working for us. I feel respected and I respect my colleagues. I like my manager and really the whole management team is fantastic. They communicate well, helping the rest of the company understand priorities & trends we need to care about. They don't blindly follow the latest management fads, instead they take a human approach. It is refreshing, I don't feel like a number on a spreadsheet. The code is in good shape, despite what some other comments have said. I have been doing this for a while and my tolerance for weirdness is probably higher than some. The code my team works on is very well tested and documented, and not extremely difficult to jump into as a new hire. The company is very remote friendly and I haven't had any problems in that regard, it's been smooth sailing. No surprise, it's a global company after all. Last thing - the other engineers. I have met many talented, experienced engineers here and it has been truly humbling. Because Meraki is part of the Cisco umbrella, there are a ton of smart people here.

Cons

It's a mature application with tons of customers and many features, and uptime is critical. You have to code slowly and thoughtfully, and test thoroughly. Luckily almost all the foot-guns are covered by automated tests to keep you from doing something bad on accident.

4.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay if you work the weekends High idle time most of the day (50min+), 4-6 calls a day Good PTO + 10 days of VTO (time off to volunteer)

Cons

Software needs to be more stable Provide more logging to customers

Viewing 25 - 27 of 125 Reviews

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