Is Mercer a good company to work for as a Client Services Analyst II?

Client Services Analyst II professionals working at Mercer have rated their employer with 3.6 out of 5 stars in 57 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Services Analyst II Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Services Analyst II interview questions at Mercer .

Does Mercer pay Client Services Analyst II employees well?

Client Services Analyst II professionals rate their compensation and benefits at Mercer with 3.3 out of 5 stars based on 57 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Services Analyst II salaries at Mercer.

How happy are Client Services Analyst II professionals working at Mercer?

89% of Client Services Analyst II employees at Mercer would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Client Services Analyst II professionals have also rated Mercer with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (269) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 672 reviews)); "The company is very structure which is good for work/life balance" ((in 517 reviews)); "Good Benefits and hybrid working" ((in 342 reviews)); "Colleagues are great and genuinely care about you." ((in 294 reviews)); "Good work environment and collegues." ((in 118 reviews))

What are the cons of working at Mercer according to real employee reviews?

"salary is low and increase is low" ((in 261 reviews)); "The pay is low compared to other industry jobs and completely uneven between job titles." ((in 261 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 260 reviews)); "Long hours and weekends throughout most of the year" ((in 115 reviews)); "No training and no alignment with its sell proposal" ((in 106 reviews))

Skip to content Skip to footer

Notifications

Mercer

Part of Marsh

Mercer Client Services Analyst II reviews

3.6

89% would recommend to a friend

(57 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

82% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

Client Services Analyst II employees have rated Mercer with 3.6 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Client Services Analyst II professionals have a good working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Services Analyst II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

4.0

Nov 5, 2022

Customer Advisor

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very flexible shifts, good salary, different tasks to do, provide training, scope for progress

Cons

There are no cons for now

3.0

Sep 20, 2022

Employee experience

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Open environment , free to ask questions and help.

Cons

No work life balance, overload of work and deadlines.

3.0

Sep 7, 2022

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and great working together was fun.

Cons

The pay could have been better.

Viewing 10 - 12 of 57 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

4.3★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

Jobs at Mercer

Investment Alternatives Analyst – Infrastructure Specialist

Senior Health & Benefits Consulting Analyst

Compensation Data Product Manager

Senior Pharmacist Benefits Consultant

Clinical Pharmacy Consultant

Mercer reviews FAQs

Mercer reviews Mercer Client Services Analyst II reviews

Mercer

Mercer Client Services Analyst II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Advisor

Employee experience

Customer Service Representative

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Mercer reviews FAQs

Jobs at Mercer