Mercer reviews

3.7

67% would recommend to a friend

(6,665 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Oct 27, 2020
Recommend
CEO approval
Business Outlook

Pros

As a new incoming analyst you will learn a lot about the employer-sponsored health plan space very quickly. You will be involved in every aspect of the client's benefit plans, from strategy to implementation.

Cons

While you initially learn a lot very quickly, after some time it becomes clear that much of the work that you will do is surface level, and it is very hard to find a niche or become an expert on anything at Mercer. This is mainly due to the sheer number of different projects and deadlines that you will be dealing with on a weekly basis. In the end it feels like most people at the company settle into a "jack of all trades, master of none" type role, where you repeat the same projects for the same clients every year.

1.0
Mar 31, 2020

Join at your own risk

Recommend
CEO approval
Business Outlook

Pros

I have none with mentioning.

Cons

Not worth the stress. Leadership structure is constantly quitting. Clients are leaving due to the incompetence. If your considering this company to manage your employee benefits program, it’s not worth the price. The company is selling different business units off.

1.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

fair pay and decent benefits

Cons

Old school company with very dysfunctional senior management team. Got rid of many experienced, talented and tenured colleagues to meet numbers, but no plans to replace bodies or knowledge lost. Key positions are left vacant for over 6 months. Folks like us on the ground are left to suffer the consequence. The good ones (myself included) are bolting with the first opportunity.

Viewing 58 - 60 of 6,665 Reviews

Glassdoor has 7,743 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.