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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      67% would recommend to a friend

      (6,665 total reviews)
      avatar

      Pat Tomlinson

      45% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      7K reviews
      3.0
      Nov 24, 2008

      Low key, easy place to work.

      Pension analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was an open atmosphere at Mercer. Because everyone was not in cubicles, you felt like you could turn to your other employees and have an open conversation. Also, it was easy to talk to your boss. Management was not but in some secret place on the second floor; instead, you direct team lead sat in a cubicle near you, and the upper management sat in offices around the cubicles. Also, the atmosphere was extremely low-key. There was close to no stress on the job, and although many of us chose to work overtime, it was definitely not ever required.

      Cons

      Although the position was low-key, sometimes I believe it was too low-key. For me, I like to have some structure in my job. Instead, we were given tasks to do without real deadlines. In addition, our boss would always roam the aisles of cubicles making sure we were "on task". Management expected us to do work 100% of the time. I personally know that if I try to work right after lunch or in the very early morning, I am not going to get anything done. Just give me that time to catch up on the news or sports instead.

      3.0
      Nov 19, 2008

      Room for improvement but a good brand.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mercer is a good brand within its industry and employs some very smart people. They provide good client service. They promote people internally and grow people who are identified as high performers. The consultants are innovative and develop long-term relationships with many clients. Among its competitors, Mercer is well thought of.

      Cons

      Senior management fails to communicate honestly or frequently. To succeed there, one has to be willing to work very long hours despite the consulting firm's insistence that it values work/life balance. The company (and its holding company) are exceptionally top heavy. Mercer's billing rates are high, though on par with competitors. Still, as one rises within the ranks, he or she is saddled with such a high hourly billable rate that it's hard to continue to do any work for clients.

      Viewing 6616 - 6618 of 6,665 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,742 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.