Mercer reviews

3.7

67% would recommend to a friend

(6,665 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Dec 20, 2017

It's a paycheck

Recommend
CEO approval
Business Outlook

Pros

Failure is seen as par for the course.

Cons

Abysmal technological infrastructure and hypocritical HR policies. There's nepotism at every bend and only the squeaky wheel or the inept rise to the top.

4.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

There are really smart people at Mercer, there are opportunities to learn new things, we have interesting clients to work with.

Cons

Everything is constantly changing. Leadership turnover and complete pivots about every two years. Company does not always invest to the extent necessary in developing intellectual capital that is needed to do our jobs. Unless you can get a client to hire you to perform a service, you can't spend time to develop a draft deliverable, its difficult to sell vapor ware - sometimes an investment needs to be made that can then lead to more sales. The billable hour pressures are intense and constant. Our technology is maddening - out of date, slow because of the many security add-ons, severely restricted - I work in the health business and can't visit many of the websites I need to access to do my job - have to go to them on my private computer - frustrating.

3.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The people I work with are nice. My manager is great and tries to allow flexibility in schedule and promote work life balance.

Cons

Compensation is low. Raises are very minimal. They dont fully fund bonuses. Its very hard to get a good rating bc of the rating bands. If you promote within you get underpaid. A lot of positions are overworked and underpaid.

Viewing 70 - 72 of 6,665 Reviews

Glassdoor has 7,743 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.