Mercer reviews

3.7

67% would recommend to a friend

(6,665 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Mar 15, 2026

Poor pay

Recommend
CEO approval
Business Outlook

Pros

Good people, Enjoyable work, Decent hours

Cons

Salary is pretty poor compared to competitors

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Mercer Response
4w
Thank you for sharing your concerns about pay. We understand that compensation is important for our colleagues, and we strive to provide fair and competitive compensation packages. We regularly evaluate our pay structures to ensure they are in line with industry standards. We value your feedback and will take it into consideration as we continue to improve our compensation practices. We encourage you to have a conversation with your manager or HR partner to discuss your specific concerns and explore potential solutions.
4.0
Mar 15, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Culture Career growth Exposure Supportive manager

Cons

Compensation may be below the market level

1.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing I can think of

Cons

Work-life balance is extremely poor. Weekend work is normalized, with tasks often assigned on Friday evenings and expected to be completed by Monday morning. This effectively means associates are working most weekends, leading to burnout over time. Although the organization offers many leave days on paper, in practice taking even a single day of leave can be difficult and associates are often discouraged from doing so. Personal boundaries are not always respected, and in some teams there is a culture of asking intrusive questions or creating unnecessary pressure. Managerial support can also be inconsistent. Associates may be left without guidance on complex projects for long periods and then expected to deliver months of work in very short timelines. Another concern is the tolerance of toxic behavior. Bullying or aggressive leadership styles often go unchecked, and the environment can feel heavily numbers-driven where people are treated more like resources than individuals. Salary is very less for the amount of work consultants are supposed to deliver

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Mercer Response
4w
Thank you for sharing your feedback with us. We want to assure you that we take work/life balance seriously and have implemented various initiatives to support our colleagues. We encourage you to have a conversation with your manager or HR partner to discuss your specific concerns and explore potential solutions.
Viewing 82 - 84 of 6,665 Reviews

Glassdoor has 7,743 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.