Mercer reviews

3.7

67% would recommend to a friend

(6,665 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people Great health & other benefits Good location

Cons

Worked at Mercer for 7 years and got great reviews all 7 years but did NOT receive raises the last 3 years YET upper management always received great bonuses. I asked CEO in a general meeting if Admins could ever be a part of the bonus program they were rolling out. He didn't have an answer. Obviously, administrative professionals aren't viewed as important as other employees at Mercer.

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Mercer Response
7y
Former colleague, We appreciate you taking the time to share your thoughts and feedback on your experience. We are disappointed to hear your feedback, and want to emphasize that all colleagues contributions are highly valued at Mercer. We take feedback like yours seriously and continue to strive to be transparent about our pay structure and policies. Thank you again for taking the time to provide this feedback and for all that you did during your time at Mercer.
1.0
Mar 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is ok, but still below market average. Good benefits, including health/dental/life and a very good 401(k). PTO is pretty solid as well (3 weeks I believe).

Cons

This company is a complete madhouse. Way too many people "playing the game," which leads to a lot of wasted time and work being done inefficiently. Corporate politics couldn't be running more rampant. Inadequate leaders everywhere; rose to management simply because they've endured the absurd turnover rate. Constant ducking and dodging from senior consultants results in analysts being overworked. Training needs to be better and longer. Not many people here are genuine, due to the cold environment and culture that has festered at this company. Employees are thrown in the fire from day one and are acknowledged as "experts"; being expected to know how to do a lot of very complicated work without the knowledge base to actually succeed. Hardly anyone in an office comes to work on a regular basis (a lot of "work from home" kind of people). Company sets inflated goals and when revenue doesn't meet the inflated goal, management leverages this to withhold raises and bonuses. Funny how the company "didn't do well" yet the MMC stock price goes up. Funny how raises were minimal despite massive savings from freezing the pension plan. Just overall a place you want to avoid - do not put yourself through the mental stress of working at this terrible, terrible place.

1.0
Mar 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

When you walk into a Mercer office, the first thing you'll notice is everyone is staring at their computer screens within their respective cubes. You could easily hear a pin drop. Within my former practice, there was minimal interaction and collaboration. My supervisor was virtually never there. I saw him roughly 5 times during my 2 years at the firm - mostly just for performance reviews. I found it odd that someone who never really saw me in my work setting was leading my performance reviews. With his minimal presence, I also received minimal support when I needed it. The "culture" is inexistent, however, the toxicity of the office place is very prevalent. Since there is minimal support and collaboration, everyone essentially watches out for themselves.

Viewing 19 - 21 of 6,665 Reviews

Glassdoor has 7,742 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.