Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,080 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 230 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 186 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Great staff to work with" ((in 66 reviews))

What are the cons of working at Mercy according to real employee reviews?

"The low pay and incentives." ((in 254 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 59 reviews)); "Upper management can be poor." ((in 53 reviews)); "Long hours and difficult to schedule around weekend shifts" ((in 31 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,973 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jan 21, 2025

Good in the initial years

Supply chain manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, incentives and bonuses for positions under supervisrsand management. Annual merit raise.

Cons

Annual Merit raise low percentage

Mercy Response

1y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

3.0

Jan 20, 2025

Good, but could be better.

Exercise physiologist

Recommend

CEO approval

Business Outlook

Pros

Good people with a great value on patient care

Cons

Understaffing causes improper patient to coworker ratios leading to more stress than necessary. PTO use is annoying.

Mercy Response

1y

Thank you for taking the time to complete a review. We appreciate hearing from our amazing co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

2.0

Jan 17, 2025

Not stressful terrible pay

Patient service agent

Recommend

CEO approval

Business Outlook

Pros

Not stressful Remote Rewards Room to advance Learn more to elevate in company

Cons

Pay Metric system Management Grumpy patient Culture of the what company represents

Mercy Response

1y

Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience did not meet your expectations. Thank you for your time and dedication during your time with Mercy. If you have additional input to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 301 - 303 of 2,973 Reviews

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Good in the initial years

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Not stressful terrible pay

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