Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 223 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 260 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 49 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Sep 30, 2024

Wonderful Company

Certified pharmacy technician (cpht)

Recommend

CEO approval

Business Outlook

Pros

Mercy is an amazing health system who truly values it’s patients, and coworkers.

Cons

I have no cons to list

Mercy Response

1y

We always consider it an honor to receive five-star reviews! We’re elated to know you’re enjoying your time with Mercy. Thank you for your time and review. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

1.0

Sep 27, 2024

Horrible co-workers

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were okay.

Cons

Extremely toxic workplace. It was frowned upon to converse with patients on the phone and in person.

Mercy Response

1y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

Sep 27, 2024

Surgical Tech

Surgical technologist

Recommend

CEO approval

Business Outlook

Pros

Pay is at market for the area

Cons

Un-balanced assignments. Too many idle co-workers.

Mercy Response

1y

Thank you for taking the time to complete a review and for sharing positive feedback regarding your experience. We are also equally committed to listening to your concerns and we would like to hear more about your experience. Please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 409 - 411 of 2,977 Reviews

Jobs at Mercy

Patient Transporter (Non-Exempt)

Patient Transporter (Non-Exempt)

Patient Service Representative - Women's Health

Patient Ambassador (Non-Exempt)

Saint Louis, MO

View job

Mercy

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Surgical Tech

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