Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 237 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 193 reviews)); "Great people and they were very flexible with my college schedule." ((in 173 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Good Work/Life Balance" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 266 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 174 reviews)); "Poor Leadership and lots of turnover" ((in 58 reviews)); "Upper management can be poor." ((in 50 reviews)); "Long hours and difficult to schedule around weekend shifts" ((in 31 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(897 total reviews)

Steve Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

897 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 1, 2014

It's the Mercy way.

Applications developer

Recommend

CEO approval

Business Outlook

Pros

Flexible timings, laid back environment, if you know how to do it.. work is pretty easy. One doesn't have more than 4 hours of work per day :).

Cons

People are not rated by their skill sets. Jobs always offered to a level lower than the applied. Interview process is bad. No Bonus.. no decent Off times.. cant switch sick time to PTO.. one has to be really sick to use the sick days, cannot take a casual sick day off. People talk about the 7 things on Mercy ways that people are expected to behave and no one follows it.

3.0

Jan 3, 2014

I was grateful for my first job out of nursing school. I worked there one year in inpatient acute care in Springfileld.

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Resources are great and the newer portion of the hospital is spacious. Much of the interior finishes are beautiful - making for a pleasant patient and employee experience during a tough time.

Cons

The pay is extremely low, especially for floor staff in relation to executive salaries. At times, the upper management appears to be hostile towards RNs - putting nursing directors and assistant directors in difficult positions. Now that I have worked elsewhere, I know how awful it was at Mercy.

3.0

Sep 8, 2013

No more Corporate America....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a good place to work until they became Corporate

Cons

They don't have the money to give good raises as they did many years ago. But they have the money for other things. Became corporate and expected twice the productivity out of you in the same amount of hours. As both a former employee and now a patient, I see that becoming corporate has not only affected employees, but try being a patient.....Billing is a nightmare and no one knows who to call to get help....talk to several people. Billing is in St. Louis and if you work at Mercy, now that it's corporate....so is your boss!

Viewing 889 - 891 of 897 Reviews

Jobs at Mercy

Lab Support Technician - PRN

Admission coordinator

Pharmacy Technician - Mercy St Louis Lobby

Patient Services Specialist - Hospice Intake

Sterile Processing Instrument Technician - PRN

Saint Louis, MO

View job

Mercy

Mercy reviews

Ratings by category

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Reviews about "Compensation"

It's the Mercy way.

I was grateful for my first job out of nursing school. I worked there one year in inpatient acute care in Springfileld.

No more Corporate America....

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