Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 237 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 190 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 71 reviews)); "Great staff to work with" ((in 68 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 51 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Steve Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

896 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Sep 26, 2023

Low wage

Order picker

Recommend

CEO approval

Business Outlook

Pros

Get a lot of steps in

Cons

Too low of a wage for living

Mercy Response

2y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

Sep 25, 2023

PCA pay

Patient care assistant (pca)

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and good pay

Cons

Long hours, and sometimes no lunch break

Mercy Response

2y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

2.0

Sep 22, 2023

Getting worse

Patient access representative iii

Recommend

CEO approval

Business Outlook

Pros

So-so health insurance Healthcare insurance premium assistance Co-worker crisis fund for emergency situations

Cons

Working for the Mercy call center has gone from being a great job to watching all of the good employees who have been around a long time get up and leave. The new management the call center is under only seems to know how to harass or act rudely. Pay raises are pathetic (2% MAXIMUM - and that's if they think you're perfect). Do yourself a favor and find a different place to work.

Mercy Response

2y

Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience did not meet your expectations. Thank you for your time and dedication during your time with Mercy. If you have additional input to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 241 - 243 of 896 Reviews

Jobs at Mercy

Patient Service Representative - Women's Health

United States

View job

Patient Svc Representative (Non-Exempt)

Patient Service Representative - Paris Clinic

Patient Access Representative

Patient Service Representative - Clinic Tower West

Mercy

Mercy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Low wage

PCA pay

Getting worse

Jobs at Mercy

Mercy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Mercy reviews FAQs

Jobs at Mercy