Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,083 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 226 reviews)); "Coworkers are all great and helpful" ((in 181 reviews)); "Great people and they were very flexible with my college schedule." ((in 167 reviews)); "The culture and teamwork in most units are great" ((in 78 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 51 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 30 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (896 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

896 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 24, 2023

Family Med office Medical assistant

Medical assistant

Recommend

CEO approval

Business Outlook

Pros

I love my patients and have a filling meaningful career. My coworkers and office manager are great.

Cons

Pay is not the greatest, I’ve been with the company for 4 years stuck it out through covid and there are MAs starting at more than I make now. I have 10 years experience and it gets frustrating that newbies make the same. I also do a lot more than new employees and don’t feel appreciated at times.

Mercy Response

2y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

5.0

Jul 23, 2023

great

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

good benefits, nice coworkers, good pay

Cons

PT insurance was available, but expensive

Mercy Response

2y

We always consider it an honor to receive five-star reviews! We’re elated to know you’re enjoying your time with Mercy. Thank you for your time and review. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

3.0

Jul 20, 2023

Great culture, decent benefits, pay questionable

Patient access manager

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers, Great patients, most leaders are supportive, company seems committed to growth and keeping updated policies

Cons

Wages and/or additional compensation (bonuses) to account for what is lacking in the hourly pay.

Mercy Response

2y

Thank you for taking the time to complete a review. We appreciate hearing from our amazing co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

Viewing 265 - 267 of 896 Reviews

Jobs at Mercy

Patient Access Representative - Remote

Patient Benefit Rep - Remote

Patient Access Representative - Remote

Chesterfield, MO

View job

Housekeeper - Days/Weekends

Mercy

Mercy reviews

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Reviews about "Compensation"

Family Med office Medical assistant

great

Great culture, decent benefits, pay questionable

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