Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,092 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mercy?

59% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 233 reviews)); "Coworkers are all great and helpful" ((in 192 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 71 reviews)); "Good work/life balance" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 254 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 58 reviews)); "Upper management can be poor." ((in 52 reviews)); "they say all managers have an open door policy, but that's not true." ((in 36 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

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Mercy

Mercy reviews

3.6

59% would recommend to a friend

(469 total reviews)

Steve Mackin

61% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

469 reviews

Reviews about "Culture"

Return to all reviews

3.0

Apr 5, 2021

It’s a paycheck

Ct technologist

Recommend

CEO approval

Business Outlook

Pros

Coworkers, locations, cross training, education reimbursement

Cons

Management, salary, cheap, poor communication, poor leadership

Mercy Response

Thank you for your review and feedback. We appreciate and value all our co-worker’s feedback. We are always looking for ways to improve and you are a valued part of this process. We encourage you to email us at mercyrecruitmentfeed@mercy.net if you have any additional comments you'd like to share. We hope you have a great day!

2.0

Mar 31, 2021

Review for formal employer

Adm assistant

Recommend

CEO approval

Business Outlook

Pros

culture and employees and benefits flexible

Cons

management work load clicky no room for growth

Mercy Response

Thanks for taking the time to share your review! We appreciate your honesty; your feedback is heard. If you have any additional feedback to share, please feel free to email us at mercyrecruitmentfeed@mercy.net. Thank you!

4.0

Mar 27, 2021

typical RN ICU work

Icu rn

Recommend

CEO approval

Business Outlook

Pros

Teamwork nice coworkers who help

Cons

Short staffed just like any hospital

Mercy Response

Thank you for your kind words and for sharing them with us! We're happy to see you've had such a pleasant experience as a Mercy co-worker in Ft. Smith. Thanks for being part of our team! If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 286 - 288 of 469 Reviews

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It’s a paycheck

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