Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,080 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 221 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 190 reviews)); "Great people and they were very flexible with my college schedule." ((in 172 reviews)); "The culture and teamwork in most units are great" ((in 76 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Pay was low at first but did get multiple bonuses in the end" ((in 250 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 56 reviews)); "Upper management can be poor." ((in 50 reviews)); "Manager could care less if it was safe or not." ((in 33 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,973 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 17, 2025

33

Medical assistant

Recommend

CEO approval

Business Outlook

Pros

great place to work and nice people

Cons

rural area, and old hospital and not a lot to do in the area

2.0

Feb 15, 2025

They got rid of PRN pay.

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

Direct supervisors are great. 90% of my coworkers are awesome.

Cons

They reduced all PRN workers to base pay and tried to strongarm us into going full time or "part time" - in quotes because they said part time was considered 36 hours a week, lol. They presented this as a way to help us, but in reality it was a way for them to save a few bucks and ensure they had a consistent supply of bargain bin workers. Haven't picked up a shift since and their floor workers are drowning because everyone either left or doesn't pick up. Upper management is delusional. They also lost a lot of great workers because they constantly got stuck with trainees instead of getting a break and being able to just work for a few weeks before getting another one. The educators are some of the most cognitively challenged people I've ever met, which is sad because they're the ones who get ahold of all the new hires initially and teach some truly useless things.

5.0

Feb 13, 2025

Nurse experience

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Excellent nursing care and good management.

Cons

Could improve overall pay across the board for nurses.

Mercy Response

1y

We always consider it an honor to receive five-star reviews! We’re elated to know you’re enjoying your time with Mercy. Thank you for your time and review. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

Viewing 289 - 291 of 2,973 Reviews

Jobs at Mercy

Patient Access Representative - Remote

Part Time Housekeeper Carthage

Patient Access Representative - Remote

Mercy

Mercy reviews

Company ratings over time

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Reviews by job title

33

They got rid of PRN pay.

Nurse experience

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