Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 226 reviews)); "Coworkers are all great and helpful" ((in 181 reviews)); "Great people and they were very flexible with my college schedule." ((in 167 reviews)); "The culture and teamwork in most units are great" ((in 78 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 51 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 30 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

896 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 14, 2023

Questionable Methods

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good benefits Set hours

Cons

Job slowly evolved to where I was calling patients days after being discharged from the hospital or ER in attempts to either get money from them or setup a payment plan.

Mercy Response

3y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

May 10, 2023

Great work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, Flexibility in schedule, opportunity to work in different areas

Cons

Pay not always the best comparatively, long shifts, often times short staffed

Mercy Response

3y

Thank you for taking the time to complete a review and sharing positive and constructive feedback regarding your experience. We appreciate hearing from current and past co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

4.0

May 6, 2023

Leading Health Care Provider in St. Louis, MO

Lead field technician

Recommend

CEO approval

Business Outlook

Pros

* Always looking for medicinal and therapeutic techniques to heal patients. *Latest technology to not only heal patients but also provide a warm and relaxing atmosphere for patients, visitors, and their families * Separate IT division to handle the technical side of running Mercy so that the main company can focus on patient care

Cons

* Better support model for medical systems and technologies once they have been implemented * Improve response time in addressing departmental staffing issues * Provide a better competitive salary for employees

Mercy Response

3y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

Viewing 292 - 294 of 896 Reviews

Jobs at Mercy

Patient Access Representative - Remote

Chesterfield, MO

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Patient Service Representative - Women's Health

United States

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Patient Access Representative

Patient Service Representative - Women's Health

Patient Service Representative

Mercy

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Great work environment

Leading Health Care Provider in St. Louis, MO

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