MetLife Raleigh reviews

3.4

87% would recommend to a friend

(75 total reviews)
avatar

Michel Khalaf

93% approve of CEO

81% positive business outlook

Employees in Raleigh have given MetLife a rating of 3.4 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most employees have a good working experience in Raleigh. The MetLife employee rating in Raleigh is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

75 reviews
2.0
Feb 4, 2015

Change isn't coming, so don't bother.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair, but maybe a little low for the market. Benefits package is good with solid 401k match and pension plan, both with reasonable vesting periods. Work/life balance is possible if you get a management team that either knows what they're doing or is completely checked out. Huge new campus with lots of amenities being built in Cary. Good people are being hired to work here, but...

Cons

...the Raleigh location is an afterthought in the grand scheme of things. Executives in New York are primarily concerned with cost savings through layoffs in the northeast and meeting hiring targets here in order to get tax breaks from North Carolina. There's a lot of talk about coming to Raleigh in order to change the culture and it's just that: talk. Or rather, PR, since it was conjured up by an external New York-based firm. The higher-ups seem to think that that building a new campus will somehow automatically make the culture great. Too bad those new buildings are going to be run by people who wouldn't know good culture if it bit them. No one's going to use the quiet zones or work outside when their manager is clocking how long they've been away from their desk and interrogates them about it once they return. Nearly all of the new senior executive team came from long careers in banking, which has a solid reputation for horrible culture. For the others, MetLife is the only company they've ever known. Most of the IT executives (VP and above) are staying in New York because no one has the backbone to make them relocate. How they think any of this translates into building the awesome techie environment they're selling here in Raleigh is beyond me. Speaking of technology, most of it is stuck in the '70s and '80s. If you love mainframe, Blackberry, and IE8, you'll be really happy here. Anything shiny and new is built by an external vendor, not by MetLife IT, which is pretty demoralizing for developers looking to be challenged. Innovation is centrally managed through a group in New York. I'll give you a second to let the irony fully sink in. There's an over-reliance on consultants and vendor management is a total train wreck. MetLife is completely beholden to big IT players, so you'll be told it's too risky when you suggest working with anyone remotely small(-ish) or less well-known. Processes are labyrinthine. If you can figure out how to do something without angering at least half a dozen people, you deserve a medal. Moving around is difficult; moving up is nearly impossible. Internals have to go through the same hiring process as externals, including behavioral interviewing. It can take well over six months to fill a position, even when a qualified internal candidate is in the pool. Ridiculous. Cronyism is rampant. Once you start to weave together everyone's past relationships, it will be glaringly apparent why certain people were hired. The backgrounds they care most about are consulting and graduating from Ivy League schools. If you just sold a multi-million dollar business or were a rockstar in another industry, it won't matter. You'll still be treated like you're stupid (and if you're lucky, someone from New York will be kind enough to tell you that to your face). Intimidation tactics abound. If someone higher up gets a whiff that you might be smarter than them, you'll be branded as insubordinate and threats of being fired will start. No one, especially the ivory tower in New York, wants you to question anything because that might alter the carefully crafted story being sold to the C-suite and Board of Directors. Politics, oh, the politics. There are competing cliques of old- and new-school executives. The few trying to force the culture change are way outnumbered. They also need to have a steel spine and borderline masochistic desire for punishment from on high. If you're lower on the totem pole, just keep your head down and try to avoid getting caught in the crossfire. It's essentially a war of attrition and the good ones will eventually get tired and move on to better jobs. If you've made it this far, you probably know what I'm going to say: don't come here unless you love the corporate life at its worst.

1.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

* Allows you to draw a salary [very low] till you find something else. * Handful of nice genuine people [exception rather than the norm]. * Occasional free food [with no respect for dietary styles other than the good ole' fashioned southern style meat & potatoes]. * New buildings in Cary [all about form but no function]. * GREAT for mature employees who want to bridge retirement by clocking in and clocking out in a very very very traditional corporate setting.

Cons

Where does one start, so much to tell................ 1) Old school management and leadership with very hierarchical "us - Chiefs" and "them - Indians" culture. 2) Very antiquated technology yet the division in Raleigh is called "Global Technology Operations [GTO]". Don't believe they know the meaning of either word [global or technology]. 3) Struggles to define Innovation so force feeds the "innovation and transformation" drink at a week long on-boarding [which is nothing more than their feeble attempt to brainwash you]. 4) Big impressive titles but total bait and switch in roles and responsibilities once you start the job!!!!! 5) VERY POLITICAL environment. One one think it's a government entity with titles like "Chief of Staff, Secretary to Officer, etc., etc., etc.". 6) Nothing more than a big tent of mostly circus performers who have been let go from other companies and are now trying to establish themselves in position of power but are not empowered to do so at all. 7) TRANSFORMATION and INNOVATION are yet other big buzz word they they struggle to define or understand. 8) Titles are dime a dozen thus most managers and above would struggle to survive as worker bees in other companies around here. 9) Personal growth and career advancement absolutely non-existent unless you agree to be a robot for management. 10) Way below average pay and benefits compared to other companies in the area. 11) Preach and advertise flexible work environment but everyone is expected to be on-site at all times to "collaborate" [another buzz word] and do not support telecommuting to any extent in this day and age! 12) Company is all about image and image only! 13) Low morale, high attrition. I can go on and on but the bottom line is: 14) If you have a brain that you want to utilize and value what you bring to the table............DO NOT WORK AT METLIFE!!!!!

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