Pros
Competitive salary, great benefits, opportunity to work remotely and flexibility in work schedule as may needed from time to time.
Cons
Among the worst IT operations and systems I have ever seen. The company opens bids every year or so to outside vendors to handle IT issues and some of the best IT folks get laid off when a new vendor is assigned. None of the IT 'help' desk associates live in the U.S and while all my encounters with them have found them to be pleasant and really try to resolve issues, they are so often hard to understand due to thick accents. Last year they were all in India and this year, all in some country in South America. I have a background in speech/haring disorders as well as communications, so my 'ears' are a little sharper than most in terms of understanding the spoken word, but it has really been put to the test during the last few years after the company no longer supported IT help staff in the U.S.
