MetLife reviews

3.7

66% would recommend to a friend

(6,446 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
4.0
Aug 17, 2010
Recommend
CEO approval
Business Outlook

Pros

All claims staff are required to go through training related to policy/plan provisions, the systems used, and relevant/applicable insurance regulations. Advancement opportunities are posted on the company intranet and you're encouraged to apply if you meet the requirements for a position of added seniority/responsibility and are in good standing.

Cons

Depending on the department, some people are promoted to management positions based on popularity rather than merit. If you're placed in a group where the manager is buddy-buddy with half of the team, you'll end up doing their work while they take 2 hour lunches with the boss.

1.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

make your own hours. Set salary for first 19 weeks. commission pay can be good if you are of the 14% of new reps that manage to succeed.

Cons

Pay system structured in most confusing way possible and was is not explained to employees are left to find out how it works as they go on. Management has little idea of what it takes to manage people/ only concerned with selling product regardless of client need or interest. Poor benefits for young representatives with no family. Program designed for new reps to rush in, sell to direct familiy and be out of the business short thereafter. 86% failure rate always a win for Mother Met and they do not care to change business model. Smart for them, not so much for prospective employees. Very unprofessional work environment and managers generally only are concerned with bringing in the next wave of representatives rather than help current ones.

2.0
Jul 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment. I worked from home as did the rest of my team. We were scattered among cities throughout the US.

Cons

No real sense of team. Managing a virtual team is difficult, especially when you can't get together in person that often. Working from home is great, but it should be balanced with (maybe) monthly in person meetings? The office politics were awful. During "OpEx" decisions were made to let people in closed door gossip sessions that reminded me of fraternity and sorority "black ball" sessions. Not enough focus on results based projects, more focus on political aspects of the persons' career. It made me uncomfortable to be a part of.

Viewing 679 - 681 of 6,446 Reviews

Glassdoor has 8,285 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.