MetLife reviews

3.7

67% would recommend to a friend

(828 total reviews)
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Michel Khalaf

83% approve of CEO

67% positive business outlook

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828 reviews

Reviews about "Culture"

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1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Working at MetLife gave me a new appreciation for the mature, collaborative cultures inherent in other companies. Pay was OK for the type of tasks I was assigned Benefits were OK, but not spectacular

Cons

Much of what I have to say has been shared in other reviews. I was recruited to the company under the promise of working in a startup environment, building the new culture in Charlotte, providing new ideas for products, procedures, etc. and helping to rebuild the U.S. Retail organization. The job I was hired for was pitched as an exciting, multi-faceted role that would make use of my nearly two decades in financial services. Reality could not have been farther from the truth. Met doesn’t want any advice for improvement, as the people that transferred here from other locations already know everything and do not expect to be challenged in any way. My role consisted of things such as copying/pasting between documents and creating basic spreadsheets and could have been performed by a high schooler a few afternoons a week. Fortunately, I wasn't there long enough for my skills to really regress, but they would have if I would have stayed for any length of time. There were some good managers there that understood that they looked good when their teams performed and developed their people accordingly. However, for the most part, the low-mid level managers are brand new at managing people, as Met let go of many of their experienced staff as part of their move to North Carolina. The ones that were left either didn’t know how to manage, or they were so arrogant that they weren’t aware that they didn’t know everything. Don’t fall for the “we took the best of the best to NC” line they feed you in interviews, many good people left the company after the move was announced or took severance packages. Many of the ones that were left obtained managerial roles by process of elimination. Managers treated people that weren't part of the in crowd like imbeciles that couldn’t handle anything other than the simplest tasks, despite years of quantifiable experience to the contrary. It made for entertaining theatrics – the managers were soooooo busy because work couldn’t be delegated to the incompetent subordinates. Some managers wouldn’t even make eye contact, let alone talk to, anyone who wasn’t on or above their level on the org chart. People were constantly set up by management to “make errors” by scenarios such as doing what they were instructed, only to have managers come back and swear that they never gave such instruction. Pettiness, politics, grandstanding and backstabbing are how one gets ahead there. I know of at least three things my manager looked me in the eye and lied about – I have not had a manager do that since I was a teenage retail clerk. The culture reminded me of how kids interacted in middle school – you were either part of the in crowd or you weren’t, and forget quality assignments, promotions, or fair performance reviews if you weren’t. Speaking of performance reviews, Met uses a forced distribution review system, which means that a certain percentage of employees in each department receive unsatisfactory reviews each year, per company policy. This was never relayed to me despite my asking several questions about the review process while I was interviewing. When I questioned this after being hired, I was told that they were thinking about getting rid of this policy at the time that they interviewed me, so they didn’t mention it. It was pretty obvious who in my department was being set up to receive the unsatisfactory reviews. Many of the transfers seemed to have developed a hobby of pointing out all the ways that the South, and Southerners, are backwards and ignorant. One even started a departmental meeting by telling a story about how backwards everyone here is (the story actually made this person seem like the one who was a bit backwards). As a native Southerner, I am used to hearing things like this and brushing them off, but the way it went on and on and on during my time at Met just became really, really, old and exacerbated the entire situation. I could go on and on about my time with MetLife. It was one of the worst experiences I have ever had, personally or professionally. In closing, this company may be worth considering if you fall into one of the following categories: - You are in the waning years of your career and just need income for a couple of years before you retire - You are really good at underhanded office politics and enjoy the type of culture I have described - You really hate your current job or are unemployed - You just want a job for the paycheck and don’t care about a professional culture or producing quality work I wish I had known even half of what I was getting into by coming here. I left after a few months, and I wasn’t the first person in my department to leave.

5.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Company Values: 1. Company's policies are supportive of professional growth 2. Offer flexibility to enable work-life balance 3. Offer services to help take care of family needs through programs like "work-life assist"

Cons

Support and growth depends on the team leads. Some are supportive of change while others are not. Need to choose the team that is a good fit for your work style.

1.0
Aug 3, 2014

Worst Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure if there are any pros to working for this company but the salary was decent and coworkers were great people.

Cons

Working at MetLife was the worse experience I have ever had. I came into MetLife ready to challenge myself, develop, and make a difference. I was warned not to work for this company by a friend but I ignored the warning and accepted the offer. It only took me a week after onboarding to realize something was not right about this company. -Lack of training and/or clear directions. My manager did not even know what part of a project I would be assigned to for a month. Once directions were given to me, it had nothing to do with what I was hired to do. -Please be aware that MetLife has a bait and switch policy they are not telling new hires about. You will be hired for one role and do something totally opposite of what you were hired to do. I was reduced to copying and pasting information from one document to another. I was told this was very important and critical to the success of the team. It was all lies. -Don't believe anything the outsourced recruiters tell you. They all tell lies! The are just try to fill seats because MetLife has made a commitment to the state of North Carolina to hire a certain number of people by the end of 2015. You don't interview with your actual hiring manager. -That brings me to another point, they try to sell this whole start up environment where you are able to be innovative and they are looking to change. They tell you they want your input but don't believe this. MetLife can care less about your ideas. They do nothing with the feedback they are given. The work culture at this site seems forced. -I co-founded an infinite group and was told I was doing excellent things but my manager was such a micro manager, I was banned from attending any meetings or activities. I was even reprehended for attending a meeting with my fellow co-founder to discuss a growth plan for the group. -Managers are terrible! They are process managers, not people manager and it really shows in their management style. I was told by my manager that she's managed hundreds of people, but that still does not make a you a great manager. Most people got to management purely because of the number of years they have worked for a company. The "Peter Principle" applies here. -My team's leader brought over her well established buddy group from a previous company. How is MetLife making a change when you allow people to bring in their friends who don't want to see change? -MetLife has people who have worked at this company for 20+ years and that's all they know is MetLife. They've never worked for another company to get a diverse view of how things operate outside of MetLife. -No matter how much MetLife tries to sell this whole, "we are the next big technology company", your products and services all tie back to insurance. I'm sorry but insurance is not "sexy" in the tech industry. Take it from me a recent college grad, this is not the place you want to start your career. -MetLife built this whole entry level program that is supposed to give recent college grads the tools they need to be successful. They basically shield these people from what reality actually is at MetLife. No matter how much you try to make this a "fun" program., these participants will leave your company once the 6 months of "fun" is over. They are basically feeding these people 6 months of "MetLife Kool-Aid", having them delusional to reality at MetLife. The "Kool-Aid" wore off fast for me and it's a lot more of these senior leaders who are and have been drinking the Kool-Aid for a long time. -My job working at McDonald's in high school was better than working for MetLife. I would rather flip burgers alongside coworkers who actually care about you and managers who actually know how to manage people rather than work at MetLife. -I regressed while I was at this company. I thank God I am no longer at this company.

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