MetLife reviews

3.7

67% would recommend to a friend

(1,135 total reviews)
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Michel Khalaf

83% approve of CEO

67% positive business outlook

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1K reviews

Reviews about "Compensation"

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5.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Great company, great brand, and great products. Local support is good. Training and resources are abundant. Benefits are great and the retirement and matching 401K are excellent. Compensation is very competitive and the people are great to work with.

Cons

Customer service is very poor and often causes more problems than they fix. If you don't need all of the benefits and services they provide advisors you will still have to pay for them in the form of giving up part of your commission. IT is behind and needs improving.

4.0
Jun 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Strong benefits, good pay, and solid company. In general the employee culture is one of getting the work done correctly and quickly, and in the customer service call center the expectations are reasonable.

Cons

It's a no hang -up call center, meaning that no matter how nasty a caller gets you have to stay on the phone. Sometimes the back office admin teams make decisions without even considering the impact on the customers.

4.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

great work/ life balance, smart management, good training/ education if you take advantage of it/ seek it out, bonuses are great if you get a good rating, great place to grow when more junior in your career

Cons

hard to move up the corporate ladder and each department has different criteria for moving up, company hasn't really moved 100% into the digital world, there are still many growing pains of becoming a global company

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