MetLife reviews

3.7

66% would recommend to a friend

(1,134 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

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1K reviews

Reviews about "Compensation"

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2.0
Feb 15, 2026

Management woes

Recommend
CEO approval
Business Outlook

Pros

- Ability to earn more based on performance - Remote position

Cons

- High employee turnover - Punishing call volume; not a nanosecond to ponder the mysteries of life - Constant Microsoft Teams meetings with supervisors, including pointless 1on1 meetings to discuss your performance - Once had my supervisor tell me 'you talk to customers like they're not even human' because she felt I neglected to use the kind of prefabricated phrases management expects you to use even if the customer themselves is very satisfied and gives you a glowing review. - Myriad technical issues that upset customers and cause them serious hardship are rarely addressed

1.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are decent

Cons

Everything else is terrible including management

Viewing 16 - 18 of 1,134 Reviews

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