Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "5 job with great benefits especially the pension" ((in 13 reviews)); "Great team, and supportive environment." ((in 8 reviews)); "City job and great benefits" ((in 7 reviews)); "Real opportunities for job growth & training (not just a tag line)" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 35 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Low salary and loss of forward" ((in 11 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

364 reviews

2.0

Jan 19, 2026

Claims Supervisor

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Good managers that work in the office, good schedule, benefits

Cons

confusing, poor changing systems, training on it is poor and will cause more issue than the old system; no communication from higher ups especially directors and higher. Its hard to get clarity on anything until you find out by making and being called out by mistakes. No growth opportunities, managers and supervisors will derail you getting any promotion opportunity cause they dont want to lose you. This department does not get as much flexibility to work from home as others who just need a computer to work. Those that do have the privledge to work from home, they dont do anything.

5.0

Jan 10, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and very knowledgeable

Cons

I have no cons to report

5.0

Nov 13, 2025

Member centric and committed to people

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

2mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

Viewing 214 - 216 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Senior Federal and Integrated Product Compliance Specialist

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