Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "The pension and retirement benefits are great when someone retires." ((in 13 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are supportive and proud of the work they do." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 12 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

5.0

Aug 22, 2025

MetroPlus is a Great Place to Work!

Director of medicaid

Recommend

CEO approval

Business Outlook

Pros

Leadership and staff are engaged with the mission of providing high quality health care to NYC's most vulnerable members. They don't just talk about helping people, they work hard everyday to improve the health and lives of members. I love the creativity of trying new things to make things better and feel supported in my role. As a nurse, I feel I am given the opportunity to make a difference in people's lives.

Cons

Streamlining electronic platforms in different departments which is being addressed with investment in a new platform.

5.0

Aug 22, 2025

Evolving with Purpose: Mission Driven Team on the Rise

Head of brand and marketing

Recommend

CEO approval

Business Outlook

Pros

Mission-driven, caring team and leaders Agile, responsive leadership Big vision, nimble structure Collaborative, inclusive culture Lots of changes - for the better

Cons

Pay changes can be difficult due to government and union constraints Macro forces with policy changes from DC might affect company

4.0

Aug 22, 2025

a company that helps you grow

Director

Recommend

CEO approval

Business Outlook

Pros

When I first joined MetroPlusHealth, I didn’t expect how much I would grow—professionally and personally. Over time, I’ve learned new skills, taken on new challenges, and now do work that’s very different from what I started with 10 years ago. MetroPlusHealth really invests in its people. There are great opportunities for on-the-job training and learning, and leadership makes a real effort to keep us informed about major decisions and goals. That kind of transparency helps us feel connected and engaged. MetroPlusHealth also supports employees who want to keep learning and expanding their skillsets. Looking back, each year has brought something new, and I’m genuinely grateful for the growth I’ve experienced here.

Cons

Due to the nature of health care industry, workload can get heavy during peak periods, and it’s not always easy to balance everything.

Viewing 22 - 24 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Administrative Analyst

Sales Representative II (Bronx/Brooklyn/Manhattan) (Must Possess Demonstrated Sales Experience)

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)