Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "Good pay and benefits plus pension" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary and loss of forward" ((in 10 reviews)); "Training is inadequate and management does not help much." ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

1.0

Dec 4, 2019

Poor benefits, bad management, lazy coworkers

Health and wellness advisor

Recommend

CEO approval

Business Outlook

Pros

Honestly, there really were no great benefits.

Cons

Terrible management who don't care about the people we work for, awful health care benefits, limited PTO, no work from home even though all work was telephonic based, extremely lazy coworkers, no recognition for good work, expected to work late/weekends during audits with no benefits

MetroPlusHealth Response

6y

Thank you for taking the time to leave us a review. Feedback from current and former employees helps us improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus did not meet your expectations. We appreciate your hard work and dedication during your time with us. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

2.0

Nov 23, 2019

Great job but the people....

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a city job so you have great benefits

Cons

Nobody is on the same page. You ask the same question to 5 people and you will get 5 different answers. Some managers are also very petty and two faced.

MetroPlusHealth Response

6y

Thank you for taking the time to leave us a review. We are very sorry to learn that your experience working with us has been less than stellar. Everyday we work to improve the communication between our managers and employees. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

5.0

Nov 12, 2019

Great benefits, leadership striving to change culture

Director

Recommend

CEO approval

Business Outlook

Pros

The newly appointed CEO is evaluating the entire organization and implementing changes to better benefit members and employees. Quality of care to our members is at the forefront. There is also a genuine effort to process improve and hold people accountable. The organization offers great benefits, including, a no-cost health plan for employees, access to perks for city employees, etc. The individuals at the organization truly do care about making a difference in the lives of New Yorkers and helping those who are the most vulnerable

Cons

As is true for any government agency, there is red tape, however, several resources are available to help navigate all of that.

MetroPlusHealth Response

6y

Thanks for the review -- we’re glad to hear that you enjoy working with us! We appreciate the hard work you have done over the past five years! Feedback from employees like you helps us grow and improve the company for everyone. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best regards.

Viewing 238 - 240 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Senior Federal and Integrated Product Compliance Specialist