Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are supportive and proud of the work they do." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Low salary and loss of forward" ((in 11 reviews)); "Nepotism and favoritism is alive and well at this company." ((in 11 reviews)); "Unorganized, lacking transparency, aggressive managers" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

5.0

Oct 29, 2018

Associate Director

Associate director

Recommend

CEO approval

Business Outlook

Pros

I've been employed with Metro Plus for 15 years. I can say that I have grown in this company and had several promotions since my start here. Metro Plus has demonstrated that I am valued as an employee. Metro Plus has a very diverse population. I interact daily with staff of all levels. As an employee, I am treated with respect and my input matters and always considered.

Cons

Sometimes, there's a disconnect between other department and ours, where they fail to communicate changes that may affect other areas, other than their own.

MetroPlusHealth Response

7y

Thank you so much for your dedicated 15 years if service to us! We are so happy to hear that you’ve had such a great experience with us. Feedback from all of our employees helps us grow and improve the company for everyone. If there’s anything else you’d like to share with us, such as how we can improve communication between departments, please don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org. Best regards.

3.0

Oct 27, 2018

Not bad to start here and expand elsewhere

Enrollment and membership representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy my time with Metroplus learned a lot about healthcare and opened my interest in the healthcare management. Consistent schedule with very great benefits. Bring your kid to work and Customer Service yearly acknowledgement event.

Cons

Mandatory overtime, long hours at times and work was very repetitive as any call center environment can be. Staff was very unprofessional and played favoritism. Quota was heavily set on number of calls then quality of service. Mentally draining death with many irate callers .

MetroPlusHealth Response

7y

Thank you for your review. We are pleased to hear that you’ve had a good experience with us! Feedback from employees helps us grow and improve the company for everyone. However, we are sorry to learn that your experience with fellow employees has been less than positive. It’s very important to us to foster a workplace that is positive and productive for everyone. If you have any additional feedback you would like to provide to management, please feel free to email us at employee.engagement@metroplus.org. Best regards.

1.0

Sep 8, 2018

Assistant Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- No longer being there! - City Benefits (Pension)

Cons

- Hiring/promoting unqualified staff (Messes up the flow of the good things that are happening at the company) - Too much favoritism - Staff complaints are not handled confidentially - Gossip and rumors are rampant - Big egos from some management staff - Not being able to retain good workers

MetroPlusHealth Response

7y

Thank you for taking the time to give us feedback. We're sorry to hear that you didn't have an enjoyable experience with us. Responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We'd like to hear from you directly. If you are open to communicating with the MetroPlus team, please email us at employee.engagement@metroplus.org.

Viewing 256 - 258 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Director of AI Transformation & Strategic Initiatives